When your order leaves us
Light Bee 1:6 models are priced at US$245 each, plus shipping. Estimated dispatch is 10–20 days after your order is placed. This preparation time is separate from delivery time. Express Shipping shortens the estimated transit time; it does not shorten preparation time. Any different estimate shown on the product page or agreed with you for your order takes priority.
Parts are dispatched according to availability and the information shown when you order. We will contact you if we expect a material delay. Contact us if you need to change or cancel an order before it is dispatched.
Destinations and shipping cost
Standard Shipping and Express Shipping for Light Bee 1:6 models are available for all destinations currently offered at checkout. Enter your delivery address to see the available options. A destination not offered at checkout requires confirmation before you order.
- Standard Shipping — US$10 per model. Estimated delivery: within 30 days after dispatch. This is the default model delivery option. The price remains US$10 per model for multiple models.
- Express Shipping — US$35 for one model. Estimated delivery: 7–10 days after dispatch. For 2–10 models, shipping is US$35 for the first model plus US$25 for each additional model. For more than 10 models, shipping is US$25 per model.
For one model, the total before any discounts or additional applicable charges is US$255 with Standard Shipping or US$280 with Express Shipping. Selecting Express Shipping updates the shipping charge and order total. The selected option is retained as you continue to checkout, subject to availability for the current delivery address.
Parts use their own delivery options and shipping charges. In an order containing both models and parts, model quantities determine the model shipping charge; parts shipping is calculated separately and shown at checkout. The previous free-shipping option does not apply to these model shipping services.
Delivery times are estimates, not guarantees. Customs checks, local delivery conditions and carrier delays may affect transit time. Preparation and transit are separate stages. Shipping charges and any taxes collected by the store are shown before payment.
Duties and taxes
For Light Bee 1:6 orders using Standard Shipping or Express Shipping, import taxes are prepaid. Additional customs charges may be payable by you. We arrange prepaid import duties and taxes through our shipping partner. Customs authorities may still assess additional charges under local regulations.
Normal import duties, taxes and clearance fees not covered by the prepaid service are payable by the recipient. This does not include additional charges or penalties resulting from inaccurate declarations by us or our shipping partner. If you receive a payment request, please contact us before paying so we can verify the charges and help prevent duplicate payment.
For parts or other delivery services, the import-charge arrangement shown at checkout applies. A service expressly labelled “Import duties, taxes & customs clearance included” includes those charges without additional import charges payable by you. A service labelled “Import charges payable by recipient” makes the recipient responsible for applicable import duties, taxes and clearance fees not collected at checkout. If no arrangement is stated, contact us before paying.
Shipping charges and import charges are separate. Taxes expressly collected by the store are shown in the order total. Existing orders retain the import-charge arrangement recorded when the order was placed. We use accurate customs descriptions and values; we do not offer false low-value or gift declarations.
Follow your shipment
Use Track order with your order number and checkout email, or open My orders in your account. Before dispatch, you can see your order’s preparation status. After we record a shipment, the order page shows the carrier and tracking number, with a tracking link where available.
A tracking number can be assigned before the carrier’s first scan. The carrier’s tracking page is the source for transit and delivery updates. An order marked complete in the shop is not, by itself, proof of delivery.
Address changes and delivery problems
Check your delivery address, email and phone number before ordering. Contact us promptly about an error; a change may no longer be possible after dispatch. We will explain any additional charges before arranging a change or redelivery.
If a parcel is delayed, missing or arrives damaged, contact us with the order number and relevant photos where available. Please keep the packaging while we investigate. A delivery scan alone does not prevent you from reporting a problem. We will work with you and the carrier to find an appropriate solution; your applicable consumer rights remain unchanged.